Website & App Connection
Updated April 21, 2020 ProdigiesMusic.com will pass your username to …
Docs & FAQs
Videos Buffering or Not Loading
Waiting on videos to buffer or load can certainly be …
Curriculum Scope, Sequence & Video Tour
Tour the Prodigies Index (2019)
I received damaged goods
If you received a damaged package or product, we will …
Packages arriving in different shipments…
If you order bells and books, your order is likely …
Tracking My Order…
If you ordered physical goods from our shop, you should …
Do you ship international?
Yes. Our digital curriculum and website access is available worldwide …
Renewing vs Non-Renewing Memberships
Many of the Prodigies Memberships are billed on a recurring …
Gifting Prodigies
Looking for a great birthday gift? Give the gift of …
Paying by Check, Purchase Order or Invoice
Can I purchase with a purchase order? Yes, of course! …
Return Policies
What Is Your Return Policy? We know that buying on …
Playback speed control (slowing down & speeding up the videos)
On ProdigiesMusic.com, all of the videos have a built in …
Playback speed control (slowing down & speeding up the videos) Read More »
Technical Requirements
You don’t need a lot of technical requirements to use …
Web Based Error
Receiving a Web Based Error? Prodigies is a secure site, …
Social Login (Facebook & Amazon)
Make signing into Prodigies even easier by linking your ProdigiesMusic.com …
One of my bells broke…
If you purchased bells from us, they’re backed by a …
How many sets of bells do I need?
If you want to make the most of the program, …